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Customer Survey

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at De Anza Auto Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At De Anza Auto Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree 		Agree Disagree Strongly
Disagree 		Not
Applicable
Customer Service Arrow Down Arrow Down Arrow Down Arrow Down Arrow Down
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

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What Our Customers Are Saying

John and April and the Staff . Where very Pleasant to Do Business with. I Came in there in a Emergency . Because of my right Window wouldn't Roll Up. And they Took me in Right away. Being Iam from Out of Town. That's The Best Service I could have Got on short Notice. And They Also fixed My Head Lamp. I Couldn't be Happier. They Deserve a 10 star Rating. I will definitely let all my Friends and family know about this Place. My Son and Grand Kids. Live in the Area. And I will definitely. Go there for all my Auto Repair Needs. Thank you and God Bless.

Went here to fix my Turo car. April had been very helpful through and through! She helped with the insurance process and has made it seem less for me. Would recommend and come back again!

April was very helpful to my daughter and her Porsche, Boxster. So, when my Prius had problems, I knew who to turn to. It turned out to be a serious problem (head gasket) and both April and Mo's brother John were sensitive to the many issues a retired older person on a fixed income has. They still provided excellent service, treated me with respect and worked with me to find a mix of what I could afford, without compromising the necessary repairs. I felt like I had gained family by the time I got my car back. So, when our Lexus had problems and left me stranded in Auburn, California, I knew who to call -- April worked with me to get the engine codes, run them through her mechanics, determine where I could go locally to find out if it was safe to drive it home and April kept checking up on me -- her last call was well after their closing hours when I had been cleared and was driving it back to their shop. I feel like they really care about people they are not just fixing cars. I am a customer here for life.

I recently had my car serviced at De Anza Auto Repair and I was extremely impressed with their honesty and fair pricing. The customer service was phenomenal, with the staff being friendly and knowledgeable. They explained everything to me in detail and even gave me some tips on how to better maintain my car. Overall, I highly recommend De Anza Auto Repair for their exceptional service and great prices.

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